Healthcare System B (HSB) is a non-profit health system with 325 beds in New York. HSB needs to improve the quality of their current cardiac monitoring program to increase the number of patients they serve along with reducing patient leakage.
CASE STUDY PREVIEW
Lack of quality data: 40% of electrodes on Holter monitors did not stick resulting in inaccurate data from fall off
Limited patient access: Current appointment times were 30-40 minutes
High financial implications for patients: 50% of patients were billed more than $1,000 with previous event and MCT monitoring