Get the Case Study: Improve Processes and Performances of a Cardiovascular Program

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Healthcare system D

Improve Processes and Performances of a Cardiovascular Program

Healthcare System D (HSD) is an 8-hospital regional system that is part of a larger, national integrated delivery network. It has a multi-disciplinary cardiovascular service line that includes three subspecialties: Cardiology, Cardiothoracic Surgery, and Vascular Surgery. EP services performed >1600 cardiac ablations over a 2-year period, but wants to grow more.

CASE STUDY PREVIEW

Challenges included:

Clinical

Failure to obtain a diagnosis from cardiac monitoring:
frequent need for re-testing and a 9-week delay in diagnosis

Operational

Poor staff morale due to burdensome workflow:
high rate of staff turnover

financial

Inefficient FTE utilization across program:
resulted in financial challenges

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