Improve Processes and Performances of a Cardiovascular Program
Healthcare System D (HSD) is an 8-hospital regional system that is part of a larger, national integrated delivery network. It has a multi-disciplinary cardiovascular service line that includes three subspecialties: Cardiology, Cardiothoracic Surgery, and Vascular Surgery. EP services performed >1600 cardiac ablations over a 2-year period, but wants to grow more.
CASE STUDY PREVIEW
Failure to obtain a diagnosis from cardiac monitoring: frequent need for re-testing and a 9-week delay in diagnosis
Poor staff morale due to burdensome workflow: high rate of staff turnover
Inefficient FTE utilization across program: resulted in financial challenges